Index Traders claims to be a modern and resource-rich trading platform providing a curated selection of trade opportunities, cutting-edge tools, and a strong trading community. However, after reading multiple reviews from users, we found a story of misleading financial controls, little transparency, and withdrawal concerns. Although Index Traders state they provide support and education on their company website, they only have a rating of 2.4 stars on Trustpilot, and the FSMA (Belgian Financial Services and Markets Authority) has also issued a warning regarding this broker.
How is it possible that others have labelled this as a scam?
What exactly is the issue with Index Traders?
Users have advised that Index Traders present potential features, such as a small deposit and the opportunity for great profits, and once they have made their deposit, clients are coerced into making further deposits to “unlock” their profits. Users have highlighted that if they want to withdraw their funds, they are continually asked for other payments – this is a very common red flag.
Why do people call it a scam?
Users have reported numerous complaints of the following:
- There is effectively no customer support
- The platform does not allow you to withdraw previously earned profit until you deposit more money.
- The platform accepts non-verifying payment forms from depositors. It is users’ worst nightmare to use untraceable methods such as Bitcoin or Paybis.
What does Trustpilot say about them?
Trustpilot users leave lots of negative reviews. Reviews that say “TOTAL SCAM!! AVOID!!” and “Refuse to refund your deposit” are common. A lot of reviews state that thousands of dollars were stolen from them, and there was no trading to help them get it back.
What about the company’s trust score and regulation?
Index Traders has a TrustScore of just 20 out of 100 and no valid regulatory license. FSMA (Belgium’s financial authority) has issued an official warning to users that they should not deal with this broker because of its deceptive practices and non-compliance with business practice regulations.
Does Index Traders have any real customer service?
Nobody is available on chat to talk to a live person. Emails or fill-in forms go unanswered, meaning getting a dispute resolved or even requesting a refund is almost impossible.
Final Thoughts
Index Traders may look professional, but many red flags indicate that it is unsafe and unreliable. From fake support and lies to a lack of transparency, it fails all credibility competency tests.
Worried You’ve Been Targeted by Index Traders?
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Disclaimer: This review is based on online reports and customer complaints. Always research carefully before investing with any broker.
